Transparent Clinical Concierge

Services & pricing

Clear, transparent pricing for coordination at China’s public Grade 3A hospitals — no hidden mark-ups or commissions.

Secure online payment with PayPalService fees online · Medical fees paid at the hospital

Start here · FreePRO-MD-00

Evaluación inicial gratuita

FreeNo payment needed

Envíenos la historia clínica y un gestor de casos comprobará gratis si el tratamiento en China es una opción realista, qué especialidad y hospitales encajan y cuál sería el siguiente paso.

What’s included

Revisión de su historia clínica por un gestor de casos
Viabilidad del tratamiento en China
Especialidad adecuada y preselección de hospitales
Respuesta en su idioma en 1 día laborable

Reply within 24–48 hours

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Before you travel · Core assessmentPRO-MD-01

Valoración escrita de un especialista

USD199per consultation

Su historia clínica se traduce de forma profesional al chino clínico y se entrega al jefe del servicio correspondiente de un gran hospital público de nivel 3A. Recibe una valoración preliminar por escrito y la traducción completa de la respuesta del especialista.

What’s included

Traducción médica profesional de su historia clínica al chino clínico
Revisión por un jefe de servicio de un hospital público de nivel 3A
Valoración preliminar por escrito
Traducción completa de la respuesta del especialista a su idioma

Cada consulta de seguimiento: 99 USD

Not included

Tasa de registro de consulta del hospital (a cargo del paciente)

Written report within 3 business days of complete records

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In China · Personal carePRO-MD-02

Coordinación médica integral en China

Price on requestQuoted for your itinerary

Un coordinador médico bilingüe dedicado le acompaña durante todo el tratamiento: en cada consulta y pase de planta, explicándole la medicación y gestionando el ingreso y la carta del hospital para su visado médico.

What’s included

Coordinador médico bilingüe dedicado en cada consulta
Comunicación con los médicos en el pase de planta
Explicación clara de la medicación
Trámites de ingreso
Carta de invitación del hospital para el visado médico
Apoyo integral durante su estancia

Your case manager confirms the schedule before arrival

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Secure online payment

Encrypted by PayPal

Pay with PayPal or the international credit/debit cards PayPal supports; every payment is traceable and your financial data stays protected.

PayPalVISAMastercardAMEX

Refund protection

Patients come first

If the hospital cannot schedule a specialist, or you cancel within the agreed period, paid service fees are refunded under our refund policy.

Read the full refund policy

No hidden fees

Transparent, direct billing

Every service has a clear price; we never add commission to official hospital treatment or ward fees.

Original hospital receipts go to the patient

Payment & refund FAQ

Payment methods, refunds and what happens after you pay.

Which payment methods do you accept?

Service fees are paid online with PayPal — using a PayPal balance or the international credit/debit cards PayPal supports. Payments are encrypted by PayPal. Hospital treatment and ward fees are paid directly to the hospital, not to MedHelpChina.

What happens after I pay?

You receive a PayPal receipt and can track your case by its case number. Your medical coordinator contacts you via WhatsApp or email to collect any missing records. The specialist’s written assessment follows once the records are complete; for escort services we confirm your coordinator and itinerary in advance.

How do I request a refund if I cannot travel?

Contact your coordinator to request a refund. Conditions, deadlines and method are set out in our Refund Policy; refunds go back to the original payment method.

Does the MedHelpChina fee include hospital registration and treatment fees?

No. MedHelpChina charges only for record translation, specialist coordination, bilingual escort and logistics. Hospital registration, tests, medicine, surgery and ward fees are paid by the patient directly to the hospital at its official rates.

Personal case management

Ready to plan your treatment in China?

Send a short description of the condition — a case coordinator assesses feasibility free of charge within 24 hours and proposes a tailored plan.

Request a free assessment Encrypted transfer · Health data used only for your assessment

Medical & regulatory disclaimer

The services and fees on this page cover medical record translation, hospital scheduling and bilingual escort logistics only and are not medical advice. Medical fees are paid directly to the public hospital; treatment is decided by the hospital’s chief physician after consultation.